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Understanding Kiosoft Payment Card Reader Charges

Learn when monthly service charges begin for machines equipped with a Kiosoft card reader.

Updated over 3 weeks ago

  1. When Charges Begin

    • Monthly service charges for Kiosoft card readers start once the system detects daily customer transactions.

    • This applies to all live payment activity on your machine.

  2. Test Transactions Are Not Billed

    • Any test transactions performed during setup or troubleshooting are not included in the monthly billing cycle.

    • Charges only apply to real, completed customer transactions.

  3. How to Monitor Activity

    • You can view transaction history through the Kiosoft Management Portal.

    • Use this data to track the first day of live activity and monitor ongoing charges.

Tip

  • If you’re setting up a new machine, you won’t incur charges until it begins processing actual sales.

  • For billing questions or charge details, send an email to [email protected].

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