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How to Install a Kiosoft Wireless Modem (Only if you have a Kiosoft card reader)

Watch this video for step by step instructions on installing your Kiosoft wireless modem.

Updated over a month ago
  1. Prepare the Machine

    • Open the machine using the keys provided on the cord.

    • Ensure the machine is a wall-mount model with a Kiosoft card reader and any modular plates for optional ID scanners.

  2. Unpack the Kiosoft Wireless Kit

    • Remove the power splitter and modem from the kit.

    • Identify all included cables, antennas, and connectors.

  3. Connect the Power Supply

    • Unplug the machine’s existing power supply.

    • Insert the power splitter and reconnect the original power supply.

    • Plug the modem’s power supply into the additional outlet on the splitter.

  4. Install the 4G Antenna

    • Locate the antenna included in the kit.

    • Unscrew the small nut at the base.

    • Plug the antenna into the 4G modem port and screw it in securely.

    • Route the antenna cable to the top of the machine for optimal signal reception.

  5. Connect the Modem to the Card Reader

    • Use the provided patch cables:

      • Connect one cable from the card reader to a modem jack.

      • Connect the second short patch cable between the remaining jacks as shown in the configuration.

  6. Insert the SIM Card

    • Ensure the modem’s SIM card is properly installed.

    • The SIM powers both the card reader and the kiosk.

  7. Complete Internal Connections

    • Tidy up and place all cables and the modem securely inside the machine.

    • Optionally, connect an internet cable or disable Wi-Fi if desired.

  8. Power On and Verify Connectivity

    • Turn on the machine.

    • Access Settings → Network:

      • Disable Wi-Fi if using the modem.

      • Enable Ethernet if required.

    • The machine will obtain an IP address within a few minutes.

    • Once the IP is assigned, the machine is online and ready for use.

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