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Setup Alerts for you and your team

This article outlines the steps to enable email or SMS text alerts based on your machines

Michael Davis avatar
Written by Michael Davis
Updated over a week ago

VapeTM software supports email and SMS text based alerts at no cost. Push notifications for mobile notifications is not currently supported but in our roadmap.

Notifications can be enabled by navigating to 'System' > 'Notifications Configurations' from your VapeTM software.

You can control the following alerts and notifications:

Category

Name

Description

Order

Successful order information

Every successful purchase will trigger this notification

Account

Amount arrival information

Account

Age recognition (Notification that the wallet balance is insufficient and the fee for face recognition cannot be deducted.Age recognition wallet balance insufficient

Account

Age Recognition (Notification that the wallet balance is less than $50.)

Machine

Equipment Offline Half Hour Notification

Machine

Equipment Offline One Day Notification

Machine

Inventory Shortage

Machine

Slot Failure, the slot has been automatically closed

Machine

No Products detected by sensors

Machine

Network Anomaly

Machine

Other Faults

Machine

No response from serial port

Machine

Critical machine Malfunction

Machine

Abnormal Currency Return

Alerts can be setup for the 'Account User' which is the administrator over the entire group of machines

Alerts can be setup for 'Operator users' which are all maintenance account users with that account group.

You can toggle these alerts on and off by user type using the 'Recipient' column'

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