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Managing Your Machines in the VTM Vending App

Your operational hub for monitoring and managing every vending machine in your fleet. From here you can check machine status, view sales, manage aisle stock, configure machine settings, and review machine details — all from your phone.

1. Open the Machines Tab

From the bottom navigation bar, tap the Machines icon. It will turn green when active.

The Machines tab displays all machines assigned to your account. Each machine card shows:

  • Machine name and machine number

  • Location address (if configured)

  • Connection status — Online (green badge) or Offline

  • Stock bar — a color-coded bar showing overall stock health:

    • 🟢 Green bar — all aisles in stock

    • 🟠 Orange segment — one or more aisles running low

    • 🔴 Red segment — one or more aisles disabled

  • 7-day sales indicator

At the top of the screen you can:

  • Use the Search bar to find a machine by name or number

  • Filter your list by All, Online, or Offline

  • Toggle between List view and Map view using the icons on the right


2. Open a Machine — Overview Tab

Tap any machine card to open its detail screen. The machine will open on the Overview tab by default.

  • 🔴 Red arrow — the Overview tab, currently active

  • 🟢 Green arrow — the machine's Online status badge

  • 🔵 Blue arrow — the Machine Configuration icon (sliders icon, top-right corner) for advanced settings

The Overview tab gives you a full snapshot of the machine:

  • Sales Summary — revenue for the last 7 days and last 30 days

  • Aisle Stock — a numbered grid showing the status of every aisle:

    • 🟢 Green — In stock

    • 🟠 Orange — Low stock

    • ⚫ Grey — Out of stock

    • 🔴 Red — Disabled

  • Last Transaction — the most recent completed sale on this machine

  • Location — the machine's address and location name, both editable via the ✏️ pencil icon

Machine Overview (Bottom)

  • 🔵 Blue arrow — the Advanced → link under Quick Settings, which opens the full Machine Configuration screen

  • 🟠 Orange arrow — the eye icon next to Machine Password, used to view your machine's current admin password

Scrolling down on the Overview tab also reveals:

  • Photos — tap the camera icon to add up to 8 machine photos for reference

  • Quick Settings — shortcuts for Screen Saver Ad and Top Banner Ad toggles

  • Advanced → link (🔵 blue arrow) — opens the full Machine Configuration screen covered in Step 5


3. Aisle Config Tab — Manage Your Aisles

Tap the Aisle Config tab from the top of any machine screen.

  • 🔴 Red arrow — the Aisle Config tab, currently active

  • 🟢 Green arrow — the toggle switch on an individual aisle card (enabled = green, disabled = grey)

At the top of the Aisle Config screen, a summary bar shows:

  • Total — total number of aisles on this machine

  • No Stock — aisles with zero stock remaining

  • Disabled — aisles currently turned off

  • Unassigned — aisles with no product assigned

Each aisle card displays:

  • Aisle number and toggle switch (enable/disable the aisle)

  • Product image and name

  • Retail price

  • Stock level bar and current stock count (e.g., 11 / 12)

  • and + buttons to manually adjust the stock count

  • Fill button to quickly set the stock back to maximum capacity


4. Aisle Detail View — Edit a Single Aisle

Tap any aisle card to open its full detail screen.

  • 🔴 Red arrow — the assigned product field, showing the product name where it can be modified.

  • 🟢 Green arrow — the Fill to max shortcut, which instantly restores stock to the maximum quantity

Inside the aisle detail screen you can configure:

  • Product (🔴 red arrow) — the product currently assigned to this aisle. Tap the × to remove it and assign a different product

  • Selling Price — the retail price displayed to customers on the machine screen

  • Current Stock — adjust the quantity using the − and + buttons, or tap Fill to max (🟢 green arrow) to restore to full

  • Max Stock — the maximum number of units this aisle can hold

  • Low Stock Alert — the threshold at which a low-stock notification will be triggered

  • Age Verification — Minimum Age — set the minimum required age for purchasing this product (enforced only when age verification is enabled on the machine)

Tap Save Changes when done to apply all updates to the aisle.


5. Disabling an Aisle

To disable an aisle, tap the toggle switch on the aisle card in the Aisle Config screen and switch it to the off position.

  • 🔴 Red arrow — pointing to the Disabled counter (showing 1) and the disabled aisle card (aisle 20), highlighted in red with a 🚫 icon and grey toggle

A disabled aisle will:

  • Show a 🚫 icon and a red outline on the card

  • Appear with a red stock bar

  • Be counted under Disabled in the summary bar at the top

  • No longer dispense product to customers until re-enabled

To re-enable the aisle, simply tap the toggle back to the on (green) position.


6. Machine Configuration — Advanced Settings

Tap the sliders icon (🔵 blue arrow, Screenshot above) in the top-right corner of any machine screen, or tap Advanced → (🔵 blue arrow, Screenshot above) from the Quick Settings section to open the full Machine Configuration screen.

  • Advertising

    • Enable Screen Saver Ad — turn on to display a screen saver advertisement when the machine is idle

    • Enable Top Banner Ad — turn on to show a banner ad at the top of the machine display

    • Enable Product Categories — turn on to display product category filters on the machine screen

  • Error Handling

    • Close Aisle upon Failed Dispense — when enabled, the aisle will automatically be disabled if a dispense attempt fails

    • Auto lock screen on serious failure — when enabled, the machine screen will lock automatically if a critical error is detected

  • Administrator

    • Machine Password — view or update the machine's access password

    • Machine debugging switch — enable for diagnostic and troubleshooting purposes

    • Enable Coupons — turn on to allow coupon codes to be used on this machine

Machine Mode, Shopping & Age Verification

  • Machine Mode

    • Machine mode — set the machine's operating mode (e.g., buyMode) using the dropdown selector

    • Enable prompt prior to purchase — when enabled, customers will see a confirmation prompt before completing a purchase

  • Shopping Cart

    • Enable Add to Cart — allows customers to add multiple products to a cart before checking out

  • Shopping Tips

    • Prompt switch — enables a tip prompt at checkout

  • Age Verification

    • Enable Age Verification — when enabled, customers must verify their age before purchasing age-restricted products

  • Refund Sensor

    • Enable Refund Sensor — when enabled, the machine will detect and process failed dispenses for automatic refunds

Electronic Lock & Payment

  • Electronic Lock (applies only to machines equipped with an electronic lock)

    • Electronic lock switch — enable to activate the machine's electronic locking mechanism

  • Payment

    • Accept Cash — enable to allow cash payments on this machine

    • Accept Credit Cards — enable to allow card payments via the connected card reader

Tap Save at the bottom of the screen after making any changes to apply the configuration to your machine.


7. Details Tab — Machine Information

Tap the Details tab from the top of any machine screen.

  • 🔴 Red arrow — the Details tab, currently active

  • 🔵 Blue box — highlighting the Subscription Expiry date, an important field to monitor

The Details tab is divided into two sections:

Machine Info

  • Machine Name — the display name of your machine (editable via ✏️)

  • Location — the physical address of the machine

  • Machine No — the unique machine serial number. Tap the copy icon to copy it to your clipboard

  • Subscription Expiry (🔵 blue box) — the date and time your VapeTM subscription expires for this machine. Monitor this to avoid any service interruptions

  • Machine State — current connectivity status (Online / Offline)

  • Machine Group — the group this machine belongs to (editable via ✏️)

Contact Info

  • Contact Name — the name of the on-site contact for this machine location (editable)

  • Phone — contact phone number for this location (editable)

  • Email — contact email address (editable)

  • Install Date — the date the machine was installed at this location (editable)

  • Notes — a free-text field for site notes, access instructions, or any other relevant information


⚠️ Important Notes

Subscription Expiry: Always keep an eye on the Subscription Expiry date in the Details tab. If your subscription lapses, machine functionality and remote management access may be affected. Contact support at [email protected] to renew.

Disabled aisles: A disabled aisle will not dispense products to customers. Always review the Aisle Config summary bar after restocking to ensure no aisles remain unintentionally disabled.

Save your changes: Any changes made in Machine Configuration or Aisle Detail screens will not take effect until you tap the Save or Save Changes button.

🔑 Machine Password: Keep your machine password secure. Use the eye icon to verify it without changing it.

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