Every VTM vending machine needs an active software subscription to stay connected to your dashboard, process sales, and receive alerts. This guide walks you through subscribing a machine or your whole fleet from the VTM Vending app.
Before You Start
Make sure you're logged in to the VTM Vending app.
Have a payment card ready, or confirm a card is already saved to your account.
Machines still in their free trial can be subscribed now, you won't be charged until the trial ends, and the subscription will simply auto-renew from that date.
Step 1: Open Manage Subscriptions
Log in to the VTM Vending app.
2. From the Home dashboard, tap the profile icon in the top-right corner.
3. On the Settings screen, under General, tap Manage Subscriptions.
Step 2: Select Your Machine(s)
On the Subscribe screen, tap the checkbox next to each machine you'd like to subscribe. You can select a single machine or your entire fleet at once.
Based on your requirement choose Billing Period as Monthly or Annual option.
Step 3: Confirm Your Payment Method
Check the "Card on file" section on the Subscribe screen. If the details are correct, you're ready to continue. To use a different card, tap Change to update your payment method.
Step 4: Subscribe
Once everything looks correct, tap Subscribe.
Step 5: Confirmation
You'll see a confirmation screen showing that your machine(s) are now active. You'll also receive:
An email confirmation to your registered email address
An in-app notification confirming the subscription is active
Tap Back to Machines to return to your fleet.
Managing or Canceling a Subscription
To review or cancel a subscription later, go to Settings > Manage Subscriptions. Any machine you've already subscribed appears under Subscribed, along with its renewal date. Tap Cancel next to a machine to stop its subscription, it will remain active until the end of the current billing period.
