Getting started & Onboarding
Understanding the onboarding process
8 articles
- Getting Started GuideThis guide is meant for new users settings up their vending machine for the first time. This includes unboxing and setup.
- VapeTM iPhone/Android App and Tutorial
- Nayax Onboarding and Account SetupThis articles outlines the steps necessary to setup your Nayax payment processing account or link new machines to your existing account
- Nayax Onboarding TimelineTimeline visual
- Machine Transfer: Buying, Selling and Transferring Your VapeTM Machines to a New OwnerWe can transfer your machines to any designated person or company as requested by you.
- Activate My New Machine — What to Do When Your Machine Isn’t Showing in the PortalIf you've recently received your new vending machine but cannot see it in your VapeTM portal, don't worry this is a common part of the onboarding process. This guide explains…
- Data Exception ErrorFix the Data Exception error by reconnecting your VapeTM machine to the internet via Wi-Fi or Ethernet.
- How to Upload Photos of Your Machine PlacementA quick step-by-step guide to adding location photos to your machine in the VTM Vending app.