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Getting Started Guide

This guide is meant for new users settings up their machine for the first time

Updated over 6 months ago
  1. VapeTM Vending Machine Setup Checklist

    1. Confirm Nayax Device Registration:

      • Log in to the Nayax portal and verify that your Nayax device is listed under your account.

      • The device will not appear until all Nayax onboarding paperwork is completed.

    2. Set Up Products in VapeTM Software:

    3. Configure Machine Inventory & Pricing:

    4. Connect Machine to Wi-Fi:

      • Follow the instructions to connect the machine to Wi-Fi: Wi-Fi Connection Guide.

      • Learn the difference between the two antennas (Wi-Fi and Nayax) and ensure both are properly connected.

    5. Install a Wireless Device (If Applicable):

      • If using a wireless device instead of Wi-Fi, follow this guide: Install Wireless Device.

      • Important: Turn Wi-Fi OFF and enable Ethernet (found under settings). You should obtain an IP address.

    6. Check Nayax Signal Strength (RSSI):

      • Ensure that the Nayax card reader is securely connected and check the RSSI signal.

      • A good RSSI range is 18-39. If it reads 99, there is no communication.

      • Use the Moma App or Nayax web application to monitor the connection (Steps detailed here: Checking Nayax RSSI)​.

      • Nayax Troubleshooting Video: Watch Here.

    7. Perform a Live Test Transaction (Without Products):

      • Set a price of at least $5 and test the card reader.

      • No product will dispense, so the system will auto-refund the transaction (the refund occurs because the exit sensor does not detect a product drop).

    8. Test Motors & Product Dispensing:

    9. Secure the Machine & Perform Final Installation:

      • If wall-mounting, follow this guide: Wall Mount Installation Video.

      • Ensure the machine is securely fastened, locked, and positioned in a safe location.

Download a printable version of our Getting Stared Guide

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