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Getting Started Guide

This guide is meant for new users settings up their vending machine for the first time. This includes unboxing and setup.

Updated over a month ago

We highly recommend setting up and testing your machine PRIOR to any location installation.

  1. Unbox your VapeTM machine

    1. Confirm you have received all parts and accessories. Keys are attached to the cord of each machine. Additional accessories purchased may be on top of other machines if you purchased multiple. Please check all packages. Reach out to [email protected] if something is missing.

  2. Connect antennas to the top of your machine

    1. Connect your wifi antenna that is included in your machine package

    2. Connect your card reader antenna (Kiosoft antennas are pre-installed)

  3. Plug in and power on the machine

  4. Connect to wifi

    1. Make sure you turn off your ethernet

  5. Open machine door and remove wires

    1. Each coil in each aisle is secured with a zip tie. Be sure to remove these.

You are now ready to configure the software and test your machine!


  1. Test your machine

    1. Confirm Nayax Device Registration:

      • Log in to the Nayax portal and verify that your Nayax device is listed under your account.

      • The device will not appear until all Nayax onboarding paperwork is completed.

    2. Set Up Products in VapeTM Software:

    3. Configure Machine Inventory & Pricing:

    4. Test Product Purchasing:

      1. Set a price of at least $5 and complete a real purchase. You do not need to have product in the machine. When not stocked, the machine will sense that it did not dispense and AUTO REFUND

    5. Test Motors & Product Dispensing:

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